E-commerce & Retail
Optimizing conversion funnels, product page experience, and checkout processes
Who We Serve
Solutions Tailored to Your Industry and UX Maturity
The beauty of customer experience research and optimization is that it pays off across virtually every industry where people interact with organizations online, so basically everywhere. Our team has experience across diverse sectors and offers the right combination of services to meet your needs while bringing in very specific industry experience.
Industries
Meeting Customers’ Needs Across Business Sectors
B2B (Business-to-Business)
Improving lead generation, form quality, and conversion rates for high-consideration services
Insurance
Improving customer payment, claims processes, and agent portal performance
Healthcare & Wellness
Enhancing patient portal usability, medical information access, and appointment scheduling
Education
Higher ed, K-12, and preschool: driving enrollment rates, optimizing navigation structure, copywriting and content updates
Technology & Software (SaaS)
Optimizing onboarding flows, utilization of web analytics, and aiding product rollout
Non-Profit Organizations
Maximizing donation conversion, clarity of mission, and volunteer/advocate engagement
Travel & Hospitality
Streamlining booking paths, improving search functionality, designing customer portals and dashboards
Media & News
Enhancing content consumption, driving subscription conversions, optimizing ad placements
Manufacturing & Industrial
Optimizing B2B ordering portals, onboarding paths, technical QA and configuration
