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Our Work

Measurable outcomes for clients across industries

At CXperts, we understand every organization has unique needs, varying levels of UX maturity, and specific goals. It’s difficult to know what you don’t know. That’s where CXperts steps in with third-party perspective and experience.

Client Success Stories

Browse by industry or solution

All 16 stories
  • E-commerce & RetailCX InsightsCX Optimization
    Yankee Candle

    Yankee Candle builds a CX-focused program & ROI

    400+opportunities for improvement identified
    Full story coming soon
  • E-commerce & RetailCX Optimization
    Yankee Candle

    Optimizing CX & ROI through A/B testing

    2.9xROI of full program cost during flighted tests
    Full story coming soon
  • E-commerce & RetailCX Insights
    Yankee Candle

    Yankee Candle taps CXperts & WEVO for measurable wins in a critical redesign

    9 of 10diagnostic categories above industry standard
    Full story coming soon
  • E-commerce & RetailCX Insights
    Yankee Candle

    Never-before-seen insights across the entire ecommerce journey

    25+high-impact insights from a three-month diary study
    Full story coming soon
  • E-commerce & RetailCX Insights
    Yankee Candle

    CXperts heads to Yankee Candle for in-store user interviews

    30+insights and recommendations across channels
    Full story coming soon
  • E-commerce & RetailCX Insights
    Yankee Candle

    CXperts turns VoC into ROI with Yankee Candle

    5–10priority insights delivered every week
    Full story coming soon
  • E-commerce & RetailCX InsightsCX Optimization
    Graco Baby

    Graco Baby invests in UX research to score A/B testing wins

    62%win rate of UX research-informed tests
    Full story coming soon
  • Healthcare & WellnessCX Insights
    Wellstar Health System

    Wellstar wins in key digital UX metrics, improving patient experience

    240+qual and quant insights generated
    Full story coming soon
  • Media & NewsCX LaunchCX InsightsCX Optimization
    Newsweek

    Customer feedback drives Newsweek’s product release evolution

    100+product tickets grounded in qual and quant insights
    Full story coming soon
  • InsuranceCX LaunchCX Insights
    The Andover Companies

    Partnering with CXperts & Fullstory to improve agent UX

    70+insights generated through Fullstory in under a year
    Full story coming soon
  • B2BCX Insights
    Presidio

    Improving time-to-identify issues while remaining agile

    100+unique issues identified through Fullstory
    Full story coming soon
  • B2BCX InsightsCX Optimization
    Lytx

    Driving rapid results with a CRO program + UX research

    122%YoY increase in leads to sales since launch
    Full story coming soon
  • Technology & Software (SaaS)CX LaunchCX Optimization
    Spreedly

    Capturing interest and leads with A/B testing

    34%increase in contact form submissions
    Full story coming soon
  • Technology & Software (SaaS)CX LaunchCX Insights
    CINC

    Bye-bye blind spots in app experience with CXperts & Fullstory

    25%reduction in time to resolution for mobile users
    Full story coming soon
  • Travel & HospitalityCX Optimization
    Spectrum Resorts

    Increasing resort bookings through A/B testing

    $123krevenue generated through A/B testing
    Full story coming soon
YOUR STORY'S NEXT

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