Fullstory + CXperts

Getting started

Fullstory Onboarding Engagement

Fullstory is a robust behavioral analytics platform with several powerful features. This means for the uninitiated, it can be confusing to know where to start. Enter CXperts.

We aim to enable teams on Fullstory to ask business questions and take action as soon as possible. If that means one-on-one sessions, large trainings, or insights and optimization reports from the platform, we can make that happen. Our flexible process is built to get your team up to speed as quickly as possible and making data-informed decisions.

1. 01

   Discovery & Installation

   Meet the team who will lead your onboarding as we learn about your business, your goals, and ensure the Fullstory snippet / SDK is installed with customer privacy top of mind.

2. 02

   Configure & Customize

   Understand how Fullstory creates sessions, explore integrations, and configure Fullstory pages, events and other features to build a platform for data integrity.

3. 03

   Training & Enablement

   Kick off hands-on training and workshop sessions for your team, the goal of which is to educate, enable, and empower your team to extract value from Fullstory as quickly as possible.

Maximize value

Ongoing Fullstory Services

Let’s face it – we’re all busy. And sometimes teams just need a trusted expert to help them gather insights and serve up recommendations. That’s where our ongoing Fullstory services shine.

We can assist with customization of Fullstory for your site or app’s specific goals; ongoing review of traffic and user behavior for insights and optimization opportunities; and/or ensure ongoing usage and best practices and use of new Fullstory features.

Whether it be a team leaving onboarding and realizing they could benefit from additional support, changes in team structure requiring more analytics support, or just needing a trusted partner who knows their Fullstory stuff, we’re here to help.

Custom support

Bespoke Services & Capabilities

• Assistance with Fullstory integrations
• Project-based build out and customizations
• Fullstory Guides and Surveys support
• Advanced Fullstory reporting requirements