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Read up on the latest from the CXperts team: UX research, experimentation, behavioral analytics, and the platforms that power them.

All posts, page 5

UX ResearchAugust 25, 2020

Insights Into the UX Solutions Ecosystem

We came across the 2020 UX Research Tools Map created by User Interviews, and in this blog post we provide some perspective on and offer up insights into the burgeoning UX MarTech arena.

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UX ResearchAugust 11, 2020

Wireframes & Prototypes: What are they, how do we use them and when?

We discuss when to use Wireframes and Prototypes, the benefits they serve and their limitations (plus helpful tips along the way).

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UX ResearchJuly 23, 2020

Is Poor UX Hurting Your Website's SEO Google Rankings?

Google is telling us all to pay attention to UX in a big way. Check out the recent announcements from the search engine giant that will impact not only UX, but SEO as well.

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ExperimentationJuly 9, 2020

Failure: The Second Best F-Word

CXperts' constructive take on failure as it pertains to website experimentation, CRO, UX Design, Statistics and a few of the more personal aspects of life.

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Company NewsJune 16, 2020

CXperts Announces UX Program for Nonprofit Organizations

CXperts seeks to engage with nonprofits that find themselves in need of online UX consulting to improve their website user experience (UX) to better serve their audiences and their missions.

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UX ResearchJune 2, 2020

Shoppers’ Delight… And Customer Frustration

Read what consumers had to say about their most delightful and most frustrating experiences when making digital purchases...

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UX ResearchMay 20, 2020

What Males, Millennials, Wealthy Shoppers Look for Online: Survey Results

CXperts conducted a study of online shopping behaviors and preferences to help DX professionals can create better online shopping experiences for their customers. Read part one of the results.

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Company NewsMay 14, 2020

CXperts & Delacon Move to Include Voice Calls in CX Optimization

CXperts have partnered with call tracking software solution, Delacon, to support customers and brands when the customer journey makes its way offline and onto the phone.

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ExperimentationMay 7, 2020

Five Reasons A/B Testing Won’t Work

For some businesses, we encourage them NOT to conduct A/B Testing on their websites. Find out when and why...

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Company NewsApril 27, 2020

CXperts & dcba Align to Deliver Exceptional DX

Jose Alonso, dcba’s Creative Director and Founder notes, “Our alliance with CXperts perfectly complements our empathy-based approach to branding, with brand experience and user experience seen as two sides of the same coin when elevating brand expression.”

Read more: CXperts & dcba Align to Deliver Exceptional DX
UX ResearchApril 10, 2020

Digital Deep End - COVID-19 & User Experience

What can those of us with a digital outlet – whether that be a website or app for your business or organization, or those of us with digital consulting skills and services – actually do to address and overcome this moment?

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Company NewsMarch 16, 2020

CXperts Announces Newest Partnership with SessionCam UX Software

San Diego-based CXperts has forged a fresh partnership with UK-based session replay platform, SessionCam. With the goal of expanding the consultancy’s capabilities to help brands of various sizes continuously improve digital experiences for their end users, CXperts is very excited to announce this partnership.

Read more: CXperts Announces Newest Partnership with SessionCam UX Software